Shipping & Delivery Policy

Last updated: 22nd April 2026

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At The Tyger's Eye, all of our products are delivered digitally. Please read the following information carefully.

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1. Digital Products 

• All items are digital downloads. No physical products will be shipped.

• After your payment has been confirmed, your files will be available for instant download via your account or order confirmation email.

• File format and size details are listed in each product description. Please ensure you have the correct software or device to open and use these files before purchase.

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2. Tarot Readings

• Tarot sessions are delivered online by prior arrangement.

• Once your booking is confirmed, you will receive details about how to join your session.

• Please ensure you are available at the scheduled time. Missed sessions are considered used (see Refund Policy).

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3. Delivery Issues

• If you have trouble accessing your digital files, please contact us at charlotte@thetygerseye.co.uk. We will be happy to reissue your download link or assist with access.

• It is your responsibility to provide an accurate email address and ensure that your device supports the file types provided.